Order and payment

Obtenez des informations sur le processus de commande et les méthodes de paiement acceptées chez Les Trésors d'Érable pour une expérience d'achat en ligne simplifiée.

To place an order, simply select the desired products, add them to your cart and follow the steps to complete your purchase. A user account is not required, but it is recommended to facilitate tracking of your order.

Nous acceptons une multitudes de paiement, les cartes de crédit, PayPal, Amazon Pay, bancontact, Ideal, Giropay, Sofort et les virements bancaires.

Tous les paiements sont traités via une plateforme sécurisée pour garantir la sécurité de vos informations personnelles.

If your order arrives damaged or you receive an incorrect product, please contact our customer service team within 48 hours of receipt for an exchange or refund.

This service is free and available to individuals aged 18 and over, with a personal PayPal account and residents of mainland France.

If your payment request in 4 installments is accepted, you enter into a contract with PayPal, which acts as a lender. We advise you to ensure that you can honor the payments according to the planned schedule, because a credit binds you and must be repaid.

This payment option is available for purchases of an amount between €30 and €2000. It is important to note that PayPal evaluates your financial situation and the amount of the due dates to approve this payment facility. Therefore, certain requests may be refused by our partner. We recommend contacting PayPal directly with any additional questions.

To consult the specific conditions on the PayPal website, please click here.

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Free shipping

For orders over 99 €

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International Shipping

Tax and customs included

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Customer service 7/7

Quick response to your requests

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Secure payment

Safe purchase guarantee