France - Delivery Rates
Delivery in relay point (from 1 to 4 days):
Free from € 39
Home delivery (24h to 72h):
Free from € 69
Belgium - Luxembourg - Delivery Rates
Delivery in relay point (from 2 to 6 days):
Free from 99 €
Home delivery (72h):
Free from € 99
Netherlands - Delivery Rates
Delivery in relay point (from 2 to 6 days):
Free from 99 €
Home delivery (72h):
Free from € 99
Germany - Delivery Rates
Home delivery (72h):
Free from € 99
Italy - Delivery Rates
Home delivery (72h):
Free from € 99
Denmark - Portugal - Poland - Hungary - Slovakia - Czech Republic - Delivery Rates
Home delivery (2 to 6 days):
Free from € 99
Spain - Delivery Rates
Delivery in relay point (from 3 to 6 days):
Free from 99 €
Home delivery (72h):
Free from € 99
Ireland - Sweden - Finland - Romania - Lithuania - Estonia - Croatia - Bulgaria - Slovenia - Delivery Rates
Home delivery (2 to 6 days):
Free from 200 €
Shipping your packages
Packages are shipped within a maximum of 1 days after receipt of payment. For any order placed before 12 noon, orders are dispatched during the day (excluding weekends and public holidays). They are shipped via UPS with a tracking number and delivered to a parcel relay or to your home against signature. Shipping costs include preparation and packaging costs as well as postage.
Return policy
You can return most new, unopened items within 30 days of delivery for a full refund. We will also pay the return shipping cost if the return is the result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of delivering your package to the return sender. However, in many cases you will receive a refund more quickly. This period includes the transit time to receive your return from sender (5-10 business days), the time it takes to process your return once we receive it (3-5 business days), and the time it takes to process your return. it takes our bank to process the refund request (5-10 working days). If you need to return an item, simply log into your account, view the order using the "Complete Orders" link in the menu My Account and click on the Return Item (s) button. We will notify you via email of your refund once we have received and processed the returned item.